Common questions we get asked a lot.
What is ZipGrow's response to COVID19?
Where are you located?
Our office is located at 650 Cumberland Street, Cornwall, Ontario. K6J 4J5.
We have two fulfillment centers in Cornwall, Ontario, Canada and Laramie, Wyoming, USA.
Can I visit your show room?
What is hydroponics?
Hydroponics is the practice of growing plants without soil. Instead, you add nutrients directly into the water supply. Liquid nutrients enable the plants to spend less time getting food from the soil and more time growing leavest.
Hydroponics is also an answer to two of the world’s growing concerns: diminishing soil quality, and water scarcity.
Also, food safety concerns attached to traditional agriculture, such as high pesticide use and metal contaminants in the soil, are significantly more manageable if not entirely erased in a hydroponics production system.
Product Related Questions
What are your policies about warranties, shipping, returns, and exchanges?
You can read all of our policies and terms of service here.
Do you send a maintenance crew to set up the product I purchased?
What can I grow in these ZipGrow™Towers?
– Please note: strawberries and other fruiting plants can take a lot of work and use different nutrient ratios than greens and herbs.
How many plants can I grow per tower?
Larger statured crops will require 6″ spacing while smaller statured crops will require 4″ spacing.
For most of the crops we grow in our ZipGrow™ Towers – largely nutrient dense greens and herbs – we stick to about a 4-6 inch spacing. This inch spacing helps us grow 8-10 basil plants in a single 5′ ZipGrow Tower. Many of our farmers have reported they are able to grow:
10-12 lettuce-sized plants per 5 foot tower and 16-20 lettuce sized plants per 8 foot tower.
Other types of plants will require more specific measurements:
Mint, for example, grows like a weed and spreads throughout the entire Tower. This differs from most of your greens like lettuce and kale that tend to grow more centralized and gain the majority of their weight in one spot. Chives can also be planted closely together therefore allowing you to grow a lot more plants per tower.
Where can I put my FarmWall?
I am purchasing an Education Rack / FarmWall - What else do I need to purchase to have this function properly?
What is Matrix Media™ ?
What plastics do you use for the make up of the ZipGrow™ Towers
What is included with the purchase of a FarmWall?
Do you send maintenance people to maintain the product?
Are ZipGrow™ systems able to be organic certified?
Do you ship Internationally?
We do ship internationally. Please send us an email to [email protected] or call and get a shipping quote from our shipping department: 1.855.947.4769
I am trying to check out, but it is saying my shipping address isn't supported - What do I do?
If you are unable to proceed past the shipment section please call our customer service line at: 1-855-ZIPGROW (1-855-947-4769) or email [email protected]
How can I be a reseller of ZipGrow™ products?
Please fill out the reseller survey and we will contact you soon after that.